| Published
February 22, 2005 |
Volume
13, Number 2
|
Pleasanton's Economic
Vitality Strategic
Plan Grows and Changes to Reflect New Ideas, Strategies

|
| Pamela
Ott, City
of Pleasanton Economic Development Department. |
Economic Vitality. Those words may bring to mind a variety of images:
new businesses being created, productive employees at their computers,
or the rich spectrum of goods and services available in a strong
economic community. In each of those images, the wheels of commerce are
in motion.
Like any moving vehicle, however, a community’s economic engine must be
both maintained and directed. In a community like Pleasanton and the
Tri-Valley, that direction is aimed towards an increased quality of
life. In short, how can economic development be managed in order to
benefit everyone who lives here?
The City of Pleasanton has a number of departments that interact with
business, but none is focused on that goal so much as the Economic
Development Department. Led by manager Pamela Ott, the department
focuses not only on attracting new businesses to Pleasanton but also
providing existing businesses with the information they need to
interact efficiently with the local government.
Much of the department’s work is outlined in Pleasanton’s Economic
Vitality Strategic Plan, a document that outlines a simple goal: to
provide a positive business climate and a stable economic base for
business growth and prosperity, along with the provision of goods,
services, and facilities the community expects. This document, which is
revised every three years, also serves as a guide for the Economic
Vitality Committee, a group of local business people from different
market segments who are appointed by the City Council to serve the city
as advisors. Together, the Pleasanton Economic Vitality Committee
assesses the City’s business climate, reviews issues that may impact
it, and offers suggestions and recommendations to the City Council in
order to maintain a strong local economy.
While the current Economic Vitality Strategic Plan was written in 2003
and is scheduled for revisions in 2006-2007, there have been a number
of
recent developments that have changed how the plan is being
implemented. Details of these changes follow, along with an overview of
the Plan.
Purpose and
Mission
Economic development, in terms of increasing goods, services, and
transactions, is not an end unto itself, but is a means to an end. The
fundamental purpose of economic development is to enhance the quality
of life in the community. To that end, economic development cannot be
separated from other programs, services, and projects that impact the
community. However, an increase in production contributes to quality of
life in several important ways: it increases the number of jobs, it
leads to growth in the amount of goods and services available to
residents and employees, and it provides the necessary resources for
local government to meet its responsibilities.
Vision
Pleasanton, the “City of Planned Progress,” is committed to being one
of the most prosperous and livable places in Northern California.
Pleasanton plans for the future by addressing potential constraints
before they become community issues. All of Pleasanton’s community
members are welcomed into a cooperative planning process, including
residents, businesses, employees, and even to Pleasanton’s neighbors.
This has contributed to the positive relationship enjoyed by Tri-Valley
cities that has unified the region to achieve common goals.
Pleasanton is a city that draws people because it is a safe and
attractive place to live, work, visit, and do business. The City is
distinguished by its commitment to foster a positive business
environment, nurture its neighborhoods, actively participate with local
schools and colleges, and maintain its high quality of life. Pleasanton
is committed to being a viable, self-sustaining community that provides
full-life opportunities in the areas of business, education, career,
recreation, housing, and retirement.
The City is the quintessential “work place of the future” with quality
business parks and a state-of-the-art infrastructure. The City has
carefully planned to have the amenities and services that business
needs to be successful and which drive business location decisions.
With its strong city management, customer orientation, and
distinguished public safety service, the City is positioned as the
economic heart of the East Bay. The Pleasanton City staff and Economic
Vitality Committee are joined by local stake-holder organizations to
help attain the vision for Pleasanton and the Tri-Valley.
Pleasanton’s
Economic
Position
Pleasanton has many strengths in the economic development market. To
remain competitive, it is important to build upon those strengths while
realistically addressing challenges that can be directly controlled or
influenced. As a background for developing the current Economic
Vitality Strategic Plan, an employer survey was conducted, polling 110
businesses selected from target markets and key industry groups.The
results identified the area’s strengths and weaknesses through the eyes
of the business community. Identified as positives were factors
including the region’s central Bay Area location; the variety and
quality of housing; transportation access; a highly skilled and
educated workforce; a diverse mix of businesses; and the area’s
excellent schools and access to higher education. Challenges were
identified as well, among them an insufficient amount of moderate,
affordable, and senior housing; decreased development potential due to
less available raw land; traffic congestion on freeways and local
streets; additional streamlining needed within City’s development
services; and a decrease in business-to-business commerce.
Pleasanton remains a highly desirable business location with many
assets that make it competitive within the state and regional markets.
Target markets for future growth include corporate headquarters,
professional services, software, telecommunications, light
manufacturing, and R & D, as well as sales offices for
scientific/medical devices, computer equipment, and biomedical
research.
Goals,
Objectives, and
Strategies
Pleasanton has a number of strategies in place to attain its goals and
objectives. These strategies are intended to augment those that are
already a part of the City’s economic development practices designed to
lead Pleasanton to a more prosperous, vital community.
Goal 1 :
The first
goal is to maintain and promote Pleasanton’s diversified economic base
while increasing revenue generated to the City. This is intended to be
addressed by two objectives. The first is to develop a business
retention and expansion program. The following strategies will be used
to achieve that objective:
1. Conduct a cluster analysis and survey of local businesses to
determine needs and identify programs and services that would benefit
business retention and expansion
2. Anticipate and prepare to respond to issues of importance to key
industries using the 2002 Business Survey results. To that end, a
workforce profile needs to be developed (educational level,
unemployment statistics, current pay ranges, etc.) to relate pay ranges
to housing costs
3. Continue to work with the Cities of Livermore, Dublin, and San Ramon
to support and promote the TriValleyJobs.com website
4. Develop a “Special Topics” series for businesses to help them learn
about the City’s requirements and codes
The first strategy has been addressed as of late by the recently-formed
Business Retention and Attraction subcommittee, which has been tasked
with creating a specific framework for the City’s overall efforts in
that area. “One of their suggestions is to create a city ombudsman for
business, so that the business community knows that they have a go-to
person or team here in place at the City that they can go to and get
answers from,” says Ott. “Also, we have talked about ways to network,
to get businesses together to communicate with our city staff and with
our city council. We go on business visits periodically just to check
in and say, ‘Are you doing well? What can we do for you or what can we
do to support you?’ And then I think there’s the opportunity to do some
broader networking events as well. There are all sorts of ideas that
the subcommittee is coming up with and I think that they’ll create a
set of recommendations or a program that will then go to Council for
consideration.”
The second objective in maintaining and promoting Pleasanton’s
diversified economic base is to attract businesses and industries that
are compatible with the General Plan. The following strategies will be
used to reach that goal:
1. Develop and implement an attraction and marketing program for
targeted industries that would provide jobs to match Pleasanton’s
workforce profile
2. Continue to upgrade the City’s web site, especially the economic
development page’s functions 3. Improve the service delivery of the
development services departments
Goal 2 :
The
second goal of the Strategic Plan is to increase business-to-business
transactions within Pleasanton. The first objective to meet this goal
will be to encourage local businesses to partner/purchase together by
developing methods for businesses to connect with one another through
an identification of needs, constraints, and desires for
businesses-to-business transactions. The second objective to stimulate
business-to-business transactions is to increase local businesses
awareness of opportunities to do business with the City. This will be
done through the coordination with the Pleasanton Chamber of Commerce
to build a plan to increase business understanding of opportunities and
procedures to compete for City business.
The pursuit of this goal has also been enhanced recently by the
creation of a Business-to-Business subcommittee, which Ott reports is
already making progress. “One of their suggestions will be a business
to business resource kit, which I think is pretty exciting. They have
identified ways that we can add functionality to our web site, which
will make it of greater use to both the business community and the
general public. You can go now and look at all of our business licenses
but it’s not particularly aesthetically and functionally pleasing, so
the City of Pleasanton is currently working with a designer to
redevelop our web site, which will be brought online probably in the
middle of the summer. Anybody will be able to use the web site and find
information about our businesses – here’s restaurants, here’s shopping,
here it is in a more user-friendly format. That will encourage people
to go straight to Pleasanton businesses and that’s coming out of the
Business to Business Subcommittee, along with the resource kit.”
Goal 3 :
The third
goal is to increase the public’s awareness of the value of business to
the community. The first objective in achieving this goal is to develop
a public awareness plan that focuses on the benefits afforded the
community by local business. This will be achieved by partnering with
the Chamber of Commerce and the Pleasanton Downtown Association to
promote the understanding of the value of business to the community and
by continuing to sponsor and participate in the Chamber of Commerce’s
Business Marketplace.
This goal is also the focus of a new subcommittee. “There are a lot of
really creative ways that we can create the awareness in our residents
that on an individual transaction level, you can have an impact here in
supporting our community by supporting Pleasanton businesses and the
people that run and work for them,” says Ott. “Ultimately, that comes
full circle: By supporting local businesses we support the tax base
here, which provides enough funding to give you the amenities that you
love about this community. If we do a diagram, it would be a great big
circle. It’s not a new message per se, but the exciting part is finding
ways to share that with residents.”
Goal 4 :
The
fourth goal is an effort to reduce traffic congestion on city streets.
The first objective is to maximize the effectiveness and efficiency of
the total transportation network. This will be done by:
1. Determining the potential effectiveness of the Trip Reduction
&
Mobility Enhancement Task Force’s recommendations based on the random
sample survey of the citywide commutes of residents and employees that
has been conducted
2. Continuing to strengthen and expand the Rides to School Program as
it supports General Plan Program 10.2, which is an effort to encourage
limited elementary school enrollment size (up to 650 students) to
maintain neighborhood character and promote more personalized education
3. Cooperating with local cities and transit agencies to expand
subregional transit services
Being a large concern to Pleasanton businesses and residents, traffic
must be addressed by two more objectives. The first is to increase
employer participation in the Commendable Commutes Program. It is hoped
that this will be attained by developing and implementing an aggressive
marketing plan to increase membership. The third objective in reducing
traffic congestion is to increase ACE ridership to Pleasanton by
determining the optimum location for a permanent ACE station. In
addition, coordinating a marketing plan with ACE that targets
Pleasanton employees is a necessity.
Goal 5 :
The fifth
goal is intended ensure sufficient affordable and moderately priced
housing for the local workforce, and the first objective in attaining
that goal is to implement the General Plan Housing Element. The second
objective is for the Economic Vitality Committee to work with the
Housing Commission to cooperatively address housing issues that impact
employer decisions to locate or expand within Pleasanton. The strategy
used to achieve this objective is to have the Economic Vitality
Committee meet with the Housing Commission to identify and develop
methods to resolve issues that negatively impact job attraction,
retention, and growth.
A recent development in this area was a January meeting between the two
groups. “They realized that there was a lot of overlap in both the end
results of what they wanted to see or in some of the topics that they
discuss in terms of their effects on the entire community,” says Ott.
“There is some interest on the part of both groups to take a step back,
do some surveying of our community, and find out what we feel
we
need here in Pleasanton in terms of affordable housing. I think we’ll
see more movement in bringing these two groups together, the Housing
Commission and the Economic Vitality Committee, to jointly move forward
in getting this survey out and getting the information back to City
Hall – a Needs Assessment, if you will.”
The third objective in ensuring sufficient affordable and moderately
priced housing is to expand the city’s Below Market Rental Program by
renegotiating existing municipally-funded rental agreements. The final
objective in the housing category is to increase the amount of
market-rate housing available downtown by encouraging the creation of
mixed-use projects which incorporate both housing and retail elements.
The Future
Looking to the future, the Economic Vitality Committee and Economic
Development Manager will continue to strive to keep the Strategic Plan
up to date and keep the city on track to grow and prosper. For more
information on how your business can get involved in the economic
development of Pleasanton or to discuss the current Economic Plan,
contact Pamela Ott, Economic Development manager for the City of
Pleasanton, at (925) 931-5040. Additional information on doing business
in Pleasanton can be found at http://ci.pleasanton.ca.us/business.html.
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