| Published
June 16, 2009 |
Volume
17, Number 6
|
Altamont Solutions’
Judy Biviano Lloyd and Tim Lloyd: a Study in
Contrasts
By Nicole Zaro Stahl
NETWORK Editor
Husband and wife and business partners, Judy Biviano Lloyd and Tim
Lloyd may not be exact polar opposites, but they certainly do represent
a study in contrasts.
She was raised in upstate New York, and
her choice of Clarkson University, even closer to the frigid St.
Lawrence Seaway corridor than her hometown, reveals no early urge to
escape the snowbelt. He hails from sun-splashed Orinda, and
while
he reveled in the northern California climate growing up, he eagerly
embraced change after high school, heading off to American University
in Washington, D.C.
Judy
started her professional life in public service as a staff member in
the U.S. House of Representatives. Over the next 10 years she held a
number of interesting federal appointments within the departments of
Labor and Agriculture. Tim has had a foot in the medical environment
for as long as he can remember. His father started Nellcor (a Hacienda
tenant for over a decade prior to its departure last year), which was a
1980s success story known for pioneering work in pulse oximetry (blood
oxygen) measurement. Work there during high school cemented his
interest in the field.
Along with their geographic and career
differences, the couple proffers contrasting accounts of the naming of
their company, Altamont Solutions, which operates in the specialized
niche of custom software for healthcare. Tim’s version is a simple
memory of a park in Livermore, called Altamont, where their son played
baseball. Judy’s recollection is much more layered. The park
association figures in, but so does the built-in name recognition of
Altamont as the iconic 1969 music venue. “People say, ‘Altamont, I’ve
heard of that,’ and the familiarity works to build the brand,” remarks
Judy, explaining another facet of its appeal: “A lot of software
companies have ‘technology’ or ‘computer’ in their name. I thought,
‘let’s find something beginning with A, and we’ll be at the top of the
list.’”
THE MERGER
Judy
and Tim were both working in Washington, D.C. when they met, introduced
by mutual friends. He had been doing custom software development for a
series of medical companies. Judy was still in government. After a
stint working for her local congressman, she had secured a federal
appointment as Confidential Assistant to the Secretary of Agriculture
during the Reagan Administration. A few years later, she accompanied a
delegation of U.S. Senators on a post-communism tour of Eastern Europe
and Russia during her tenure as special assistant to former U.S. Senate
Majority Leader Bob Dole.
Their lives took a double shift in
1996 when they married and Judy started her own wedding and corporate
events planning business. Things changed again with the birth of their
first and only child, a son. Yet more change was in order when, after
more than a dozen years in the nation’s capital, the allure of
returning to California surfaced as well. “I decided it was time for me
to help Tim follow his dream as an entrepreneur,” Judy explains, and in
1998 they packed up and moved to Pleasanton. Although they had been out
here several times for vacations, she didn’t really know what to
expect. Tim had been away so long he wasn’t totally sure himself. “We
knew either we would really gravitate to the area or really miss the
East Coast. We find we miss it less and less each year.”
A
few years after the move, Judy resumed her government career with an
appointment as a regional representative for the U.S. Department of
Labor. In 2004, she won an award for leading a state investigation that
recovered back wages for more than 200 Asian immigrant workers. The
same year she traveled to Qatar under Secretary of State Colin Powell
as part of a mission to train Arab women for careers in public service.
In the meantime, Tim’s work allowed him to participate in every
aspect of the software development lifecycle in the health care/life
science arena. One of his most rewarding projects was the clinical
interface for a system to monitor patients with congestive heart
failure for Alere Medical, which resulted in an 80 percent reduction in
patient hospitalizations.
ALTAMONT:
SOLUTIONS AND STRATEGIES
The
couple started their own business in June 2005. Tim’s experience in the
software field made for a smooth transition. One of his previous
managers opened the door to the company’s first assignment, creating a
data system for a pathogen-cleansing blood treatment device. The client
was a division of DaVita, the largest provider of kidney dialysis
worldwide, and there was always something to learn. “It was a great way
to start, with interesting problems,” Tim says. There was little of the
reputed entrepreneurial terror. “We were able to pay the bills on
time,” he notes, adding, “Business is often built on personal
relationships.”
By February 2007, Altamont Solutions had
grown from two to eight people and moved into a larger office in
Hacienda. Then the diversity of projects the company was taking on
started to demand more flexibility than a fixed staff could offer. That
meant a shift in strategy. “What we do is very specialized. The work
can range from creating the interface for a medical device to data
communications. We learned to handle expansion by calling on our
network of contractors with the skills that meet the project
direction,” Tim comments.
Recently, Judy has branched off in a
few new directions, making use of her own organizational skills and
passion to give back to the community. “When Tim started the company,
he brought in a wonderful client and was quickly off and running with
the software. But there were still some processes to put in
place—employee programs, marketing, etc.--and. I joined the company to
do that.”
With the infrastructure squared away, she now
has the time to focus on some of her own concerns. Building on what she
learned in government—including a run for state assembly from the 15th
district in last year’s Republican primary--Altamont Strategies, her
new company, orchestrates advocacy and development campaigns for
nonprofits. Like Altamont Solutions, it is a specialty niche that fills
a clearly articulated need. “Many local nonprofits are really
struggling now. They do wonderful things contributing to the community,
but when the economy sags, funding diminishes. I evaluate their needs
and the systems in place and then create a customized solution so they
will have long-term, more sustainable plans. This is
something
I’ve been very committed to,” she adds.
COMPLEMENTARY
COUPLE
After
13 years of marriage and four years in business together, the couple
has clearly been able to use their differences to their advantage. “Our
skill sets are very, very different, but we each appreciate what the
other brings to the table. It’s a unique collaboration, and it’s always
interesting,” Tim relates. When it comes to dispute resolution, Judy
says mirthfully, “I always win,” but then quickly gets serious. “I’ve
learned how important it is to know what you don’t know. When the issue
is something in Tim’s bailiwick, we settle it his way.”
On the
home front, they allow plenty of room for the contrasts. Asked about
their favorite getaways, Judy’s first response is “the beach,
especially the area around Cambria and Hearst Castle.” Tim’s
preference is the mountains—“skiing, hiking, boating in Tahoe.” When it
comes to helping their son with homework, their differences are
predictable: Judy takes reading and writing, while Tim opts for science
and math.
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