| Published
June 16, 2009 |
Volume
17, Number 6
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Visioneer
Aims Intelligent Imaging Solutions at Healthcare
Efficiencies
Company Hopes to Apply "OneTouch" Technology
to Streamlining Storage of Medical Records

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Visioneer
VP/CIO Walt Thinfen and VP/CFO Greg Elder in the company’s Solutions
Center.
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By Nicole Zaro Stahl
NETWORK Editor
Committed to “producing products that solve real problems,” Hacienda
tenant Visioneer Inc. has a promising opportunity in the national push
to streamline healthcare. As a leading developer of “intelligent
imaging solutions,” Visioneer’s value proposition lies in the way its
proprietary technology integrates with other software programs to
deliver OneTouch scanning. The process requires little more than a
mouse click to incorporate paper-based data or images into a company’s
workflow system.
Reducing a once-complex operation into a single automated step
generates remarkable productivity gains. “Not only are documents
scanned without disrupting the flow of other programs on the computer,
but OneTouch automatically loads them onto the desktop so the scanned
image or text can be dragged and dropped right into the desired
application. Users don’t have to learn anything new,” explains
Visioneer Vice President and CFO Greg Elder.
The supreme ease-of-use is a key differentiator in today’s market, and
an especially welcome feature when cost-cutting is the order of the day
for most businesses. “Customers are looking to mine more value from
their existing enterprise systems,” adds Vice President and Chief
Information Officer Walt Thinfen. A solution like Visioneer’s, which
streamlines operations without a major investment, is very attractive.
Visioneer has spent the past decade building on its OneTouch
technology, first introduced in 1997. Many enhancements have resulted
from partnerships with the producers of large enterprise applications
like SAP and Adobe, as well as attention to the types of business
problems encountered day to day.
The company is looking forward to applying the same approach to
information management in the healthcare arena. “Right now there are
several types of archiving software that don’t talk to each other.
Different standards do not make much sense for consumers. Our strategy
is to develop commonality so we will be at the forefront of this new
virtual world,” Thinfen says.
A few years ago Thinfen started to build a community of Silicon Valley
CEOs and CIOs to help reflect on how the company visualizes its future
applications. One byproduct of the collective feedback is a OneTouch
application that vastly simplifies the management of expense and travel
reports. The new system extends the OneTouch approach to once-only
handling of the physical input--receipts, for instance. Thinfen
explains that converting paper into digital form at the point of entry
eliminates the multiple touch points in the standard document
lifecycle. Collecting and copying receipts, manually filling in forms,
sending a stack of paper to others to process--all these steps take
time and cost money. Once digitized, the data are searchable, as well
as permanently attached to the originating form, joined by what Thinfen
describes as a “digital staple,” and always available for
review.
Practicing what it preaches, Visioneer’s Hacienda office at 5673
Gibraltar Drive is highly automated, thanks to the company’s own
technology integration. The facility includes a Solutions Center, where
Thinfen continues to invite local CIOs for a tour and a “productive
exchange of ideas.” For more information, call him at (925)
251-6350 or visit www.visioneer.com.
iWorks Media Creates
Online Identities for Retailers, Other
Businesses
Firm Specializes in Creating "In-Your-Face,
Can't Miss Eye Candy"
By Nicole Zaro Stahl
NETWORK Editor
Image counts, especially in the intensely visual online world, a point
iWorks Media frequently emphasizes with its clients. The team working
at the branding and interactive design firm, at 5990 Stoneridge Drive,
has more than 15 years experience in marketing in all media. For the
biggest to the smallest companies, “the key to our success has been our
creators and graphic designers who come up with the right type of
images,” notes marketing designer Brian Aris.
iWorks started about two years ago in Pleasanton and worked virtually
until moving into its Hacienda office last year. It is an outgrowth of
another company, Xtudio Productions, which previously operated a
10,000-square-foot, “beautifully designed,” and well-equipped studio in
Modesto for film, entertainment, and voice recording. Then the market
started to change. “We saw the one area that was always busy was web
design. It is something that people always need help with. In business
you are either doing well or not, and in both cases you need marketing
to survive,” he reasons.
With its new focus on the online environment, the company has honed a
design style that Aris describes as “kind of in-your-face, can’t-miss
eye candy.” He admits that it is very aggressive, but “aggressive
marketing is a good thing in this business,” he insists. “You need the
right campaign to get you the right results.”
With each project his team puts in many hours studying the type of
business from every angle. “We bookmark 50 to 100 different web sites
in the same field to see what’s best, and then we show our clients how
to benefit by giving them something better than the competition—a much
more appealing design.”
Images are what the agency’s clients rely on to distinguish themselves
from the competition. “You need to have a Wow! factor to the website,”
Aris states, pointing out that normal viewers spend between one to
three seconds on a site before clicking away if they don’t find
anything of interest. “You have to catch their attention. The site has
to be user friendly and it should be easy to make a purchase. People
avoid confusing sites,” he adds.
The company must also appear trustworthy. “Credibility is everything.
We had one client with $26 million in inventory, but the look of his
site was low-end, and it just didn’t reflect the resources they had.
When people rely on visuals to make a judgment, the design has to be
very creative.”
One sector seeing a lot of activity right now is the online reseller.
“It’s pretty easy for a client to do a starter business online and get
it going at minimal expense, right out of the home.” Aris says. No
matter what the product, the strategy is the same: get a higher ranking
among search engines and have a more compelling electronic storefront.
“It’s a great opportunity to make money without investing much in
infrastructure,” he observes.
For more information, visit www.iworksmedia.com
or call the iWorks office at (925) 468 0240.
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