Published September 26, 2016
Volume 24, Number 9



Online Consignment Store Promises Deluxe Products, Service

Axis Community Health
Some selected pieces currently available through NU LUXURY: from left to right: Chanel GST in Black Caviar Leather, Louis Vuitton
Speedy 30 in Damier Ebene, and the 
Hermes Birkin 35 in Paradise Blue

NU LUXURY LABELS, an online store that allows consumers to resell a variety of designer goods including handbags, jewelry, and accessories, is one of the latest companies to launch in Hacienda. The upscale online consignment store, which is also available by appointment, opened in the park in July. 
“We are, as our name suggests, purveyors of only the finest luxury designer handbags and accessories, and specialists in all that is pre-loved,” says Natalia Pegram, founder and CEO of NU LUXURY LABELS. “Our customers, like us, are discerning and we only consign or purchase items that we are prepared to be judged on.”
It was her own experience with a luxury consignment item that inspired Pegram to launch her new business.
“After a pretty uninspiring experience in consigning my prized Louis Vuitton handbag, I realized that I could make a difference for others looking to do the same by creating an online consignment store that really communicated with me, made me feel special, and cared for me,” she says. “As a first time consignor I wanted to be supported, reassured, and feel good about my transaction.”
NU LUXURY LABELS’ approach is to make sure that both consignors and customers feel pampered throughout the purchasing process.
“Our high standards are born from the desire to offer a true white glove service,” Pegram says. “Shopping online with NU LUXURY LABELS is an experience; we are perfectionists who value our customers, understand their needs and constantly look at ways we might improve.”
Whether the store is consigning items or purchasing them from their current owners, the goal is to provide an exemplary level of customer service.
“Regardless of the type of interaction — consignment, outright purchase of goods for sale, or purchase from our website — all our highly valued clients will receive the best possible level of service,” Pegram says. “We are sure-footed, ethical and caring, and we pride ourselves on the offer of an uncomplicated service where aspiration and success are applauded.”
A survey of the items currently offered by NU LUXURY LABELS reveals a plethora of highly sought after goods from designers including Louis Vuitton, Hermès, Chanel, Celine, Fendi, Gucci, Prada, Yves Saint Laurent, Valentino, and David Yurman. Perhaps the most exclusive items offered are a number of examples of the famous Hermès Birkin bag.
“Hermès Birkin bags are the most iconic and sought after handbag in the world, and are particularly popular in the pre-loved market. The cost of a new Birkin ranges from $12,000 to $200,000 and unless you have built up a relationship with a Hermès sales associate, you are unlikely to be offered one of these bags for sale,” says Pegram. “Hermès Birkin bags are all handmade by one fully trained craftsman and can take over 20 hours to make. Some Birkin bags have a wait list of up to six years, depending on the materials used. The bags are repairable for life, and because of the high quality are a fantastic investment piece.”
While the NU LUXURY LABELS store is always open online, clients are welcomed to the company’s Hacienda management offices, photography studio, authentication office, and secure warehouse by appointment only.
For additional information, contact NU LUXURY LABELS at (925) 271-2008 or toll free at (866) 987-1814. The online store is at www.nuluxurylabels.com.

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