Hoffman Media Systems Gets the Picture

Audio-Visual Specialists Work from the Board Room to the Network Ops Center

This large-scale network operations command center features large screen computer and video displays.

Hoffman Media Systems, a visual systems integrator, recently opened their Hacienda office at 5635 West Las Positas Boulevard, Suite 403.

The company designs and builds conference rooms, executive briefing centers, education training facilities, media distribution systems, video conferencing, network operations centers, command and control facilities, and video broadcast facilities. Hoffman creates its custom solutions with equipment from companies like Sony, Mitsubishi, and Bose. Working with the customer, architects and engineers, they build the complete system.

"We are a company that has grown out of the audio visual world but is in the computer age," says president and chief operating officer Patrick McCall. "Where anyone is sharing information, collaborating, and using computers, all of this is our world. We design, install and service our products."

The company has worked on the formation of media systems with companies such as Cisco Systems, Sun Microsystems, Hewlett-Packard, Intel, Pacific Bell, Chevron and Visa and with architectural firms such as Gensler, RMW, and HOK.

"We are there to provide what companies want for the boardroom when they need information displayed," adds McCall.

While high-end boardroom systems make up a significant part of Hoffman's business, McCall notes that the command control systems that allow computer networks control are also a specialty. These systems, which play a critical role in a growing number of businesses, can include more than 30 large screens.

"These are mission-critical rooms and these rooms have to be up and operational, so service is the heart and soul of the way we approach this whole business," he explains. "We really care about having the customer as a partner. We want customers for life and we want to be the group they can depend on.

"We feel that if a client can count on us for the service, they can count on the systems functioning properly."

McCall says that Hoffman has several employees that are outsourced to 3Com and Commerce One where they are there full time taking care of their video conferencing systems, yet another indication of his company's emphasis on customer service.

The company is a subsidiary of Hoffman Video Systems, a southern California firm that has been in business for 50 years and is one of the largest integrators in the nation. The Hoffman family of companies has offices in Atlanta, Denver, Los Angeles, Texas and the Bay Area with approximately 130 employees. The company has also recently opened its first international office in Tokyo, Japan.

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