AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. The company, which has had an office in Hacienda since 2016,  is the largest provider of collaboration technology solutions. In March, the company announced the launch of Microsoft Teams user experience services to be co-delivered with Unify Square, a global leader in management and security software and services.

As we enter the era of hybrid work, organizations and their employees need the tools and services to help them seamlessly collaborate by virtually connecting remote and on-site workers. Subsequently, those tools and services demand innovation to improve and simplify IT support for this new standard of working. AVI-SPL and Unify Square are combining their best-in-class offerings to deliver a global software and managed services package that helps ensure meeting room reliability and a high-quality user experience. This approach makes teamwork easier and greatly reduces the strain on IT resources. The flexibility of the solution, which includes SaaS tools and 24/7 managed services, allows customers to choose the type and depth of service they need for their situation.

“As Microsoft Teams continues to gain momentum at the desktop and in the meeting room, many offerings limit companies to either strong software or robust services,” says Karen Klosinski, Vice President of Products and Solutions for AVI-SPL. “Even then, those solutions are focused on either the meeting room or the end user. AVI-SPL’s solution is unique in that it addresses both the room and user with software and managed services further enhanced for enterprises with global customer success programs.”

AVI-SPL and Unify Square plan, deploy, and operate end-to-end managed services for organizations that rely on Microsoft Teams to connect their people for meaningful, real-time collaboration. These new offerings enable anytime, anywhere unified communications and collaboration (UCC) for rooms and users.

“COVID-19 forced a large majority of the enterprise workforce into remote work, causing 72 percent of companies to roll out at least one new UCC platform,” according to Scott Gode, Chief Product Marketing Officer for Unify Square. “This acceleration of UCC adoption has created a strain on both employees and IT teams. The user experience services we are launching with AVI-SPL will ensure that the enterprise can provide an equally high level of proactive response for both rooms and end-users, regardless of location.”

AVI-SPL has award-winning expertise in managed services for meetings and meeting rooms. Unify Square offers its equally rich skill set with tools and managed services that improve the user experience of unified communications and collaboration solutions. Through their combined strengths, customers enjoy a reliably positive user experience, whether from an on-site meeting room or remote connection; the best Microsoft Teams and Skype for Business monitoring and management solution for the enterprise; and cohesive and comprehensive room and user experience service with one service management team for all needs. The joint resources also handle what most support agreements leave out: soft clients, network issues, and security policy enforcement.

AVI-SPL’s Microsoft Gold Certification and Microsoft Teams Rooms Premium launch partner status, combined with its global delivery capabilities, robust service catalog, and breadth of subject matter expertise, create a compelling value proposition for enterprise customers seeking strategies to more broadly activate Microsoft Teams. These new co-delivered offerings will further enhance the value proposition by leveraging Unify Square’s heritage of end user and voice managed services and software.

For more information about AVI-SPL, please visit www.avispl.com.