Convergint is a $2.3 billion global, industry-leading systems integrator that designs, installs, and services electronic security, cybersecurity, fire and life safety, building automation, and audio-visual systems. In late October, the company announced that the number of colleagues serving its healthcare vertical business had grown 175% year-over-year from 2022 to 2023. Convergint has also seen a 15% year-over-year growth in its customer base, as the systems integrator helps tech leaders address critical challenges across the healthcare industry, including physical security, workflow efficiencies, and the protection of sensitive information.

“The healthcare industry has been facing multiple headwinds, including clinical workflow challenges, staffing shortages, increased workplace violence, and a rise in complex data breaches,” according to Chris Lutz, Convergint Vice President, Healthcare Vertical.

Convergint and its partners address three key customer challenges to keep staff, patients, and visitors safe, according to officials. Healthcare facilities are now among the most dangerous places to work in the U.S. due to workplace violence, and proactively identifying security risks is a top priority. Physical and electronic security posture improvements, from access control solutions and intrusion alarms to wearable duress buttons for staff, can help prevent instances of workplace violence, they say.

The healthcare sector is frequently targeted by hackers due to its data-rich environments. Cyber hygiene maintenance of operational technologies, including hardening Internet of Things devices, password rotation, and routine software updates, helps proactively prevent these breaches that, on average, cost facilities $11 million. In addition, staffing shortages over the past few years are impacting the healthcare industry, as The World Health Organization estimates a shortfall of 15 million healthcare workers around the world by 2030. Technology advancements, including computer vision, data analytics, and AI, help to alleviate this pressure and drive efficiency.

Convergint, which opened its Hacienda facility in 2016, implements and integrates leading, innovative technology to help customers minimize security risks and liability, automate processes, optimize workflows for clinical and operational efficiency, and streamline patient care. In September, the company launched a new Enterprise Security Risk Management (ESRM) Site Assessment Program for organizations including schools, hospitals, and governments. The program aims to proactively and comprehensively address potential security risks and vulnerabilities for critical facilities nationwide to ensure a safer environment.

Convergint’s ESRM Site Assessment Program focuses on identifying potential threats to people, physical and intellectual property, financial well-being, brand, and reputation as entities face a volatile and risk-filled operational landscape. By evaluating key elements of facilities’ security plans, including perimeter enforcement, access control, surveillance systems, and emergency response protocol, Convergint’s team of vertical market experts can provide actionable recommendations to immediately enhance safety measures that meet the unique needs of each organization through the implementation of emerging tech, all in one customized, unified security plan.

“We’re proud to launch the ESRM Site Assessment Program and proactively help organizations reduce security incidents and improve response times,” according to Joe Morone, Vice President, Sales Operations. “Security threats are continuously evolving, and staying one step ahead is critical to safety. The purpose of our ESRM Site Assessment is to empower organizations in any industry with the data they need to keep people, assets, and information safe, as well as improve business and brand competitiveness.”

For more information about Convergint, please visit www.convergint.com.

For more information about Convergint’s Enterprise Security Risk Management Site Assessment Program, please visit www.convergint.com/esrm.

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