Published May 19, 2015
Volume 23, Number 5
- Ernst & Young Tops Elite Watchlist
Ernst & Young garnered the highest overall score for the prestigious 2015 CRM Watchlist.
The CRM (customer relationship management) Watchlist is a ranking of prominent companies developed by customer strategy consultant and CRM author Paul Greenberg. EY’s top score marks the first time a consulting/systems integrator firm has received the highest score and the third time EY has made the list.
“2014 was a transformative year for the advisory practice, and we are honored to be recognized as the winner among all the consultants reviewed,” Woody Driggs, principal of Ernst and Young LLP and EY Global Advisory Customer Leader, said. “It is a testament to the hard work of our people and our partners and as Paul highlighted, it is our goal that everything we do maps back to building a better working world for our clients and the industry.”
EY is a global leader in assurance, tax, transaction and advisory services. The London-based firm, one of the “Big Four” audit firms, has an office in Hacienda.
Learn more about Ernst & Young at ey.com. To read Greenberg’s profile of EY, visit zdnet.com/article/crm-watchlist-2015-elite-part-1-ey-advisory-the-highest-scorer/
- Virtual Tours of Guinness & Famous Distilleries
Diageo, a global leader in beverage alcohol, has partnered with Google’s Business View to offer a free virtual tour that allows people to see inside the walls of the famous Guinness Storehouse and four other distilleries.
The free 360-degree virtual tour offers people an inside look at the Guinness Storehouse at St. James’ Gate in Dublin, the number one tourist attraction in Ireland. The tour includes all seven floors of the massive building, including the top-floor Gravity Bar, the highest bar in Dublin.
Virtual tours are also available at four single-malt scotch whiskey distilleries in Scotland – Cardhu, the Singleton of Glen Ord, Talisker and Lagavulin.
“People travel from all over the world to the Guinness Storehouse in Dublin and to our distilleries in Scotland to learn about the heritage and provenance of their favorite brands,” Venky Balakrishnan, Diageo’s global vice president of digital innovation, said. “Google Business View brings the immersive experience of visiting these famous landmarks to people, regardless of where they are in the world.”
Learn more about Diageo at diageo.com. Use Google to search for virtual tours of Guinness Storehouse and the four distilleries.
- Free Program Offers Fuse Analysis & Upgrade Recommendations
Eaton, a power management company, has a new Bussmann Low-Peak Upgrade program that combines the industry’s most advanced fuse circuit protection solutions from Eaton with its technical expertise to simplify inventory and reduce costs.
“The Low-Peak Upgrade program is so effective because it leverages our Low-Peak fuse portfolio,” Nick Offerman, product manage of Eaton’s Bussmann division, said. “These fuses offer 50 percent more protection than any other listed fuse and have many other features that contribute to enhanced safety and reliability, as well as simplified inventory.”
The program is a free service focused on generating customized inventory consolidation recommendations. Eaton’s experts conduct a full audit of the customer’s fuse inventory, then used that information to create an inventory and consolidation summary report. The report includes SKU reduction recommendations and estimated savings, a recommended inventory list and a quote to buy new Low-Peak fuses.
Eaton will properly dispose of any old inventory and offer training for customers that choose to upgrade, providing a seamless transition of circuit protection products.
Learn more about the new Low-Peak Upgrade program at cooperbussmann.com/lowpeakupgrade. Missouri-based Eaton has a Cooper Bussmann division office in Hacienda.
- Cisco Expands Open Standards Approach
Cisco is extending its leadership in promoting open standards, interoperability and multi-vendor solutions for software defined networking (SDN) technology.
Cisco’s expanded open standards approach to SDN will complement its open application centric infrastructure (ACI) approach and extend standards-based interoperability for its Nexus 9000 Series switches with support of the standard protocol for overlay networks.
Nexus 9000 support for the BGP EVPN (border gateway protocol – ethernet virtual private network) protocol offers customers a choice of deployment options to achieve operational flexibility and paves the way for integration with third-party overlay controllers.
Overlay networks provide the foundation for scalable multi-tenant cloud networks.
Learn more about this latest development from Cisco at newsroom.cisco.com/press-release-content?type=webcontent&articleId=1586600.
Compiled by Zoe Francis
Also in this issue...
- Veritiv Leader in Business-to-Business Distribution
- Advanced Rx Offers Prescriptions On Site
- Business Bits
- Executive Gives to Others & Reaps Personal Rewards
- Certent Helps Companies Manage Financial Compliance
- Oil Changers Provides Fast Service at Convenient Locations
- Pleasanton Police Department & Hacienda are Here to Ease Your Concerns about Business Security
- Hacienda Offers New Rider Program for County Connection Buses
- East Bay CREW Provides Valuable Support for Women in Commercial Real Estate
- Community Gardening Program Teaches Skills & Shares Bounty
- May Index