New Era Technology is a global, managed technology service provider that provides solutions and services to diverse industries, including Global Enterprise, Banking and  Finance, Smart Buildings and the Internet of Things, Healthcare, Education, and Government. Its solutions and services range from Digital Transformation, IT Managed Services, Collaboration and Unified Communications, Data Networking, Cloud Services, Physical Security and Life Safety, Cyber Security Services and Solutions, and additional professional services. 

In March, CRN, a brand of The Channel Company, recognized New Era Technology on its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2025. CRN's annual MSP 500 list is a comprehensive guide to the leading MSPs in North America. These companies deliver essential managed services that enhance business efficiency, simplify IT, and optimize return on technology investments for their customers. 

The annual MSP 500 list is divided into three sections: the Pioneer 250, which recognizes MSPs focused on the small-and-midsize-business market; the Elite 150, recognizing MSPs with a blend of on- and off-premises services for mostly midmarket and enterprise customers; and the Managed Security 100, spotlighting MSPs with cloud-based security services expertise. The MSP 500 list showcases and celebrates MSPs that are driving growth and innovation. These solution providers empower businesses with complex technologies so they can achieve their business goals without stretching financial resources.

"We are honored to be recognized on CRN's MSP 500 list as an Elite 150," according to Mike Harmon, Chief Sales Officer. "This achievement reflects our continued commitment to delivering innovative, high-value managed services that help our customers navigate complex technology challenges and drive business success. Our team's dedication to excellence and customer-centric approach continues to set us apart in the industry." 

Earlier in the year, New Era Technology officials announced the company has partnered with Accrete, a leader in artificial intelligence solutions, to deliver advanced AI-driven digital transformation solutions to enterprise clients across industries. As part of the collaboration, New Era will offer Accrete's Nebula IT Service Management (ITSM) solution to transform clients' IT service management stacks into predictive engines for risk detection and incident remediation through the use of expert AI agents. By integrating Accrete's pioneering artificial intelligence capabilities with New Era's extensive service offerings, officials say the partnership will enhance operational efficiency, streamline processes, and foster innovation among enterprise clients.

"Applying Accrete's Purpose-Built AI solutions to New Era's Global Service Delivery capabilities will continue to differentiate our offerings in the marketplace," according to Jaie Solis, President of Enterprise Solutions Group at New Era Technology. "Accrete's Nebula ITSM solution brings expert AI agents into the realm of managed services, reducing uncertainty in problem-solving, enhancing the efficiency of on-site response, and improving customer outcomes."

New Era Technology serves as a trusted advisor to over 20,000 customers worldwide. The company has more than 80 offices worldwide. It became a Hacienda tenant in July 2013, and currently has over 4,500 employees.

For more information about New Era Technology, please visit www.neweratech.com/us, www.facebook.com/NewEraTechUS, or www.linkedin.com/company/new-era-technology-us.